Shipping policy

Welcome to Purely Haven’s Shipping Hub!
We’re thrilled you chose us for your self-care journey. To make sure your order reaches you smoothly, here’s everything you need to know:

1. Fast Order Processing

Our team carefully prepares your Purely Haven goodies within 1–2 business days (excluding weekends & public holidays).

2. Delivery Timeframes

• Standard Shipping: Arrives within 3–7 business days.
  
  

• Expedited Shipping: Get your order within 2–3 business days.
  
  

• Overnight Shipping: Place your order before the cut-off time, and receive it the next business day.
  
  

(Note: Delivery times may vary depending on your location and courier conditions.)

3. Shipping Costs

Shipping charges are calculated at checkout based on the weight, size, and delivery method chosen. No hidden costs — you’ll see the final price before confirming your order.

4. Order Tracking

Once dispatched, you’ll receive a confirmation email with a tracking number to follow your package every step of the way.

5. Shipping Restrictions

Certain items may have restrictions (such as aerosols or flammable products) due to safety regulations.

6. Address Accuracy

Please double-check your shipping address before placing an order. Purely Haven cannot be held responsible for delays caused by incomplete or incorrect addresses.

7. Missing or Damaged Packages

If your package arrives missing, damaged, or incorrect, please contact us within 3 days of delivery. Our support team will assist you right away to resolve the issue.

💌 For any shipping queries, contact us via WhatsApp:+92342 5524 444