Privacy policy

At Purely Haven, your privacy and trust mean everything to us. This policy explains how we collect, use, and protect your personal information when you shop with us.

What We Collect

  • Information you provide: Name, email, shipping address, phone number, and payment details when you place an order.

  • Automatic information: Your IP address, browser type, and browsing activity (to help improve your shopping experience).

How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Keep you updated about your purchases.

  • Improve our website and personalize your shopping journey.

  • Send marketing updates (only if you opt in).

Sharing Your Information

We only share your information with trusted service providers (like courier partners and payment processors) who help us deliver your order. They are required to keep your data safe and confidential.

Cookies 

We use cookies to improve your browsing experience and remember your preferences. You can manage cookies in your browser settings, but some features may not work without them.

Your Rights

You have the right to access, update, or request deletion of your personal data anytime. Simply contact us via email or WhatsApp.

Data Protection

Your data is stored securely and only for as long as necessary. Sensitive payment details are never stored by Purely Haven.

Updates to Policy

This Privacy Policy may be updated from time to time. Changes will be posted here, so please check back periodically.